Policies

1. About Us

This website is operated by Apex Performance ("we", "us", "our"). Our registered business address and contact details are available on request. By accessing our website or purchasing any products from us, you agree to be legally bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Website or purchase Products.

2. Definitions

• Website means apexperformance.co and all associated pages.
• Products means all goods sold by us.
• User / You means any person accessing or using the Website.
• Research Use Only means use strictly limited to laboratory, analytical, educational or investigational research and expressly excludes human or animal consumption.

3. Eligibility and Age Requirement

By using this Website or placing an order you confirm that you:

• Are at least 18 years of age.
• Have the legal capacity to enter binding contracts.
• Are purchasing Products solely for lawful research purposes.

We reserve the right to refuse service or cancel orders at our sole discretion.

4. Acceptance of Terms

By accessing the Website, placing an order, or ticking any acceptance box at checkout you expressly confirm that you have read and understood these Terms, agree to be legally bound by them, and acknowledge that they form a binding contract.

5. Research Use Only — No Human or Animal Consumption

All Products sold by Apex Performance are:

• Strictly for research use only.
• Not intended for human consumption.
• Not intended for veterinary use.
• Not intended to diagnose, treat, cure or prevent disease.

Products are not approved by the MHRA, FDA, EMA or any other regulatory authority. Any use outside permitted research purposes is strictly prohibited.

6. Customer Representations

By purchasing Products, you represent and warrant that:

• You possess appropriate knowledge, facilities and qualifications to handle research materials.
• You will comply with all applicable laws and regulations.
• You will not resell Products for consumption, supplementation or medicinal use.

7. Assumption of Risk

• All risks associated with handling, storage, use or disposal of Products rest solely with you.
• You assume full responsibility for ensuring lawful use.
• Apex Performance shall not be liable for misuse, improper handling or unauthorised application of Products.

8. Prohibited Uses

You must not:

• Use Products for human or animal consumption.
• Market or resell Products as consumables, supplements or medicines.
• Provide guidance or instructions enabling prohibited use.
• Misrepresent Products or our business.
• Use the Website for unlawful or fraudulent purposes.

Any breach may result in immediate termination of service.

9. Orders, Pricing and Payment

• Prices are subject to change without notice.
• We reserve the right to correct pricing or typographical errors.
• Orders may be refused or cancelled at our discretion.
• Payment must be received in full prior to dispatch.

A contract is formed only once we accept and process your order.

10. Shipping and International Orders

• Delivery times are estimates only.
• We are not responsible for customs delays, seizures or rejections.
• International customers assume full responsibility for import compliance.
• No refunds will be issued for customs-related issues.

11. Returns and Refunds

Refunds will only be considered where:

• Products are unopened.
• Tamper seals remain intact.
• The return request is made within the stated timeframe.

Opened, used or compromised Products are non-returnable. We do not offer refunds or replacements for products intentionally damaged, altered after receipt, or where misleading or repeated claims are submitted.

12. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy, which forms part of these Terms. By using the Website or placing an order you consent to the collection, storage and processing of your personal data in accordance with applicable data protection laws, including UK GDPR. We do not store full payment card details on our own servers. Personal data may be transferred outside the UK or EEA where appropriate safeguards are in place.

13. No Warranties

All Products and Website services are provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, whether express or implied, including merchantability, fitness for a particular purpose, accuracy or completeness of information, and suitability for any research outcome.

14. Limitation of Liability

• We shall not be liable for indirect, incidental or consequential losses.
• Our total liability shall not exceed the amount paid for the relevant Product.
• We are not liable for loss of profits, data or business interruption.

Nothing in these Terms excludes liability for death or personal injury caused by negligence where prohibited by law.

15. Indemnity

You agree to indemnify and hold harmless Apex Performance from any claims, losses, liabilities, damages or expenses arising from breach of these Terms, misuse of Products, or violation of applicable laws or regulations.

16. Website Use and Intellectual Property

All Website content is owned by or licensed to us. You may not reproduce, scrape, distribute or exploit Website content without written permission. Unauthorised automated access is prohibited.

17. Force Majeure

We shall not be liable for failure or delay caused by events beyond our reasonable control, including natural disasters, pandemics, strikes, supply-chain disruption or governmental action.

18. Third-Party Links

Any third-party links are provided for convenience only. We do not endorse or accept responsibility for external content or practices.

19. Termination

We reserve the right to suspend or terminate access to the Website or refuse service at any time without notice for breach of these Terms.

20. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

21. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.

22. Contact

Apex Performance — support@apexperformance.co